Parcel delivery scam text (UK): how to spot it fast
Scammers often send fake “delivery failed” texts that ask for a small fee or a link click. If you're unsure, paste the message into FraudSentry.
Tip: Do not paste passwords, OTP codes, or full card/bank numbers.
Example message (Example)
“Royal Mail: delivery failed. Pay £1.99 to reschedule: example-link.com”
Red flags
- Small fee to “release” or “reschedule” a parcel
- Shortened or odd link (not the real courier domain)
- No real tracking number or order reference
- Urgency (“today”, “final attempt”)
- You weren't expecting a parcel
What to do now
- Do not click the link in the message.
- If you are expecting a delivery, check your order confirmation email for the real tracking link.
- Type the courier website manually or use their official app.
- If you paid a fee or entered card details, contact your card provider/bank immediately.
- Report the message using the official options below.
Official UK reporting links
FraudSentry is independent and is not affiliated with or endorsed by these organisations.
- Report guidance: https://www.gov.uk/report-suspicious-emails-websites-phishing
- Forward suspicious texts to: 7726 (free)
- Forward suspicious emails to: report@phishing.gov.uk
- Report fraud/cyber crime (England, Wales, Northern Ireland): https://reportfraud.police.uk
FAQ
I'm expecting a parcel — could it still be a scam?
Yes. Always verify using your original order confirmation or official courier app.
Why do scammers ask for £1–£3?
Small fees get quick compliance and can lead to card theft or more scams.
Check your message now
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Disclaimer
FraudSentry helps people check, review, and take safer next steps. It does not guarantee detection, prevention, or recovery. Always verify through official channels.