Royal Mail scam text

Royal Mail scam texts are common because parcel messages can feel routine and easy to trust. These messages may try to rush you into clicking a link, paying a small fee, or sharing personal details.

Example

Royal Mail: We attempted to deliver your parcel today but missed you. To reschedule delivery, pay the small fee here: [link]

5 red flags

• It asks you to click a link straight from the text.
• It mentions a small redelivery or customs fee without clear context.
• The web address looks odd, shortened, or not clearly connected to Royal Mail.
• The message creates urgency, such as “act now” or “parcel will be returned”.
• It asks for card details, banking details, passwords, or one-time passcodes.

What to do now

Do not click the link. Do not reply. Do not enter any payment or personal details.

Open Royal Mail separately in your browser or app and check your parcel there. If you already clicked, close the page. If you entered payment details, contact your bank or card provider straight away and ask them to help protect your account. If you shared a password, change it anywhere you reused it.

Official UK reporting links

FraudSentry is independent and is not affiliated with or endorsed by these organisations.

• Report suspicious texts by forwarding them to 7726
• Report fraud or phishing to Action Fraud
• Royal Mail scam protection and reporting advice

Related guides

• Royal Mail delivery fee scam
• Shared OTP: what now
• All scam guides